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I did not receive a response from you, why?


Some of our customers complain that they did not receive email messages from our site. No messages about subscription, about purchases even replies from our support department are not delivered.

But we do send messages to you, our support staff is working and our servers scripts are fine, we do send mail! So, whats wrong?

Don't worry, it is not your fault or ours. The problem is that mail servers between you and us are "too clever" and they think our conversation (or our message) is a spam and block it.

Solution?


We cannot do anything in such case, but you can! Just try to use another email address, for example, register temporary mailbox at gmail or yahoo, and send a message to our support department using it. Please, mention your old email address (to which our messages was not delivered), we will check our logs to see what is the problem.


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Sat Nov 28 16:50:35 PST 2020 • Sitemap for robots