My password or PIN code for secret disk not accepted

  Secret Disk      

Note that our program have two levels of security:

1. PIN code
2. Password for secret disk

What's the difference?

It's a different things, each one protects its own area:

PIN code is used to protect access to the program only (to launch our app you will need to enter PIN code). But PIN code will not be accepted to access to secret disks.

In addition to PIN code you can setup unique password for each secret disk separately (however, password protection may be disabled).

How to recover forgotten password?

You can recover PIN code using the link at the login screen. You cannot recover password for secret disks, there is no such function (but we are working to create one).