What to do in case I forgot my password?

Unfortunately, if you forgot your password for the secret disk there is no way to recover it. For security purposes we don't provide any tool or hack to access to secret disk without password.

You can only reset contents of the secret disk, in other words, delete everything what you have on it. You can see the link to reset the disk on the login page.



After that, the disk will be empty and available for setup again, and you can choose new password.

★ User manual (all help topics)
★ 还有一些问题吗？给我们发信息！

★ What's the difference between PIN code and the password?
★ What to do in case I forgot my password?
★ Explanation of options available for each secret disk
★ What is drive letter? Which drive letter should I choose?
★ How virtual disk works (technical side)?