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Clients who had purchased PRO version will get priority support, their requests will be moved to the first place in queue.

Estimated time of our reply

For owner of PRO version	10 - 50 minutes during working hours Up to 8 hours in non-working hours
For owner of free version	2 - 4 days, depending on queue

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If you see any error message in our program, please, make screenshot and attach it below. Or, at least tell us error number or error message text.

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